📦 Shipping and Returns
If you have any concerns or questions, don’t hesitate to contact us — we’re here to make your experience magical.
Shipping
We take great care in preparing and packaging your crystal treasures so they arrive safely and beautifully to you.
- Processing time: Orders are typically processed within 2–3 business days.
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Shipping rates:
- Enjoy free shipping on U.S. orders over $49.
- For orders under $49, shipping rates are calculated at checkout based on your location.
- Delivery times:
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- U.S. orders usually arrive within 3–7 business days after shipping.
- International shipping times may vary by destination.
You’ll receive a confirmation email with tracking information as soon as your order ships.
If you have any questions about your shipment, feel free to reach out to us at support@adoraspace.com — we’re happy to help!
Returns & Exchanges
We want you to feel fully aligned with your crystals. If for any reason you’re not completely satisfied with your order, please review our return policy below:
- Returns are accepted within 3 days of delivery for unworn, undamaged items in their original packaging.
- Items must have their original tag attached and intact — we cannot accept returns on items if the tag has been removed.
- Please email us at support@adoraspace.com with your order number and reason for return to initiate the process.
- Customers are responsible for return shipping costs unless the return is due to our error.
- Once we receive and inspect your return, we’ll issue your refund to the original payment method within 3–5 business days.
Note: Due to the natural and unique qualities of crystals, slight variations in color, shape, and size are normal and part of their beauty. These are not considered defects.